Frequently Asked Questions

Everything you need to know about bringing minizooberlin home.

What are your shipping costs and delivery times?

We offer free standard shipping on all orders over €50 within Germany. Delivery typically takes 2-4 business days. For international shipping rates, please refer to our checkout page.

What is your return policy for home decor items?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products sustainably sourced?

Yes, sustainability is at the heart of minizooberlin. We partner with local artisans and use eco-friendly materials whenever possible to ensure our home goods are both beautiful and responsible.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.

Do you offer assembly services for furniture?

Most of our furniture is designed for easy 'tool-free' assembly. Detailed instructions are included in every box. Currently, we do not offer in-home assembly services.

How can I track my order status?

Once your order has shipped, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.