Returns & Exchanges

At minizooberlin, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition. If your new home accessory isn't the perfect fit, our streamlined process makes exchanges and refunds simple.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive your unique Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.

• 3.
  Ship to Berlin

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.